Privacy Policy for Pita Land

Last Updated: September 7, 2025

Introduction

Welcome to Pita Land (“we,” “our,” or “us”). We are committed to protecting the privacy of our customers and visitors to our website, pitland.ca (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether online through our Website, in our restaurants, or through any other means.

Our privacy practices are designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.

By using our Website or providing us with your personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Visit our Website
  • Place an order for pickup or delivery
  • Sign up for our newsletter or promotional materials
  • Participate in a contest, survey, or promotion
  • Contact us with an inquiry, comment, or complaint

The types of personal information we may collect include:

  • Contact Information: such as your name, email address, phone number, and mailing address.
  • Order Information: such as the details of your food orders, delivery instructions, and payment information (including credit card details, which are processed securely by our third-party payment processors).
  • Technical Information: such as your IP address, browser type, operating system, and information about your browsing activities on our Website, collected through cookies and other tracking technologies.
  • Marketing Preferences: such as your preferences for receiving marketing communications from us.
  • Other Information: any other information you voluntarily provide to us.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Manage Our Services: Fulfill your orders, process payments, and provide you with the products and services you request.
  • Communicate with You: Respond to your inquiries, provide customer support, and send you transactional emails related to your orders.
  • Marketing and Promotions: Send you newsletters, special offers, and other marketing communications that may be of interest to you, with your consent. You may opt-out of these communications at any time.
  • Improve Our Services: Analyze trends and user behavior to improve our Website, products, and customer experience.
  • Legal and Security Purposes: Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities, and to comply with our legal obligations.

Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, website hosting, and marketing. These service providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of our customers or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and to collect information about how you use our site. Cookies are small data files that are placed on your computer or mobile device when you visit a website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Website.

Data Security

We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, and modification. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Privacy Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Withdrawal of Consent: You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the “Last Updated” date.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Pita Land Head Office
977 Pantera Dr Unit 5
Mississauga, ON L4W 2W6
Canada